Product Review of the Panasonic EP1273 Massage Chair
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Panasonic has been making massage chairs for about 30 years. They have a full range of massage chairs at many different price points. We are going to review the EP1273 which is in the 2 to 3 thousand dollar price range. We make a comprehensive review by rating a massage chair in five important categories where it can get up to twenty points. The sum of the points then yields the chair’s overall rating out of 100 possible points. Here is our evaluation of the Panasonic EP 1273 massage chair recliner.
Warranty Coverage & Customer Service: The first area we like to cover is the warranty coverage for massage chairs. This is an important long-term consideration. Massage chairs have many moving parts and complex electronics. You want to make sure you are adequately protected. Let us look at the warranty of the Panasonic EP-1273KL massage chair. The EP-1273 comes with the following warranty coverage: 1 year parts, 1 year labor, 1 year shipping and 1 year in-home service. This is a fair warranty for a mid-level. Although, you may want to consider getting an extended warranty for additional protection. Customer service for Panasonic is fair. Overall, we rate the warranty and customer service a 16.
Comfort & Ergonomics: Let us take a look at the EP-1273 from a comfort perspective. The chair back is well padded. You get a pillow to support your head that can accommodate the size of different users. The chair tends to fit the body well and support the back. The materials selected add to the comfort of the chair. The remote is simple for the amount of functions. Panasonic has thought through the design well and earns an 18 for the EP1273.
Ease of Use: As technology advances, we are seeing that more features are being added at incrementally lower costs. That is an excellent trend for consumers. On the other side of this is for manufacturers to keep the use of their equipment simple and easy to use. Luckily, Panasonic is an expert in this field. The EP 1273 is no exception. You can master the controls very quickly and easily. We give this massage chair an 18 for ease of use.
Key Features: The key features of the EP1273 are the dual use ottoman and the 8 manual massage techniques. This massage recliner has a dual-use air ottoman system. Use the air system to knead and relieve tightness in the calves. Raise the ottoman and place your feet on it for a soothing and relieving foot massage. The second use of the ottoman is the built in stretch function. Hit the button and the ottoman will at first rise up and then it will lower in 20 degree increments. This will stretch out the lower body and provide gentle relief to aching muscles. This recliner also has 8 manual massage techniques. The 8 techniques include: Shiatsu, Swedish, Hawaiian, tapping, rolling, kneading, compression and percussion. This is a great variety for a mid range massage chair. We give the EP-1273 an 18 for key features.
Massage Therapy: This is the most important category for a massage chair. Obviously, the massage therapy needs to be effective or else it is a disappointment. There are eight manual massage techniques that will please the most demanding of massage enthusiasts. You also can choose to target specific regions of the back or pinpoint a specific place. The pre-programs provide effective full body massage at the touch of a button. There are 3 fifteen minute massage programs and a five minute program. These are well programmed and provide effective relief. The air massage system adds the calves and feet into the equation. Overall, you get a very good set of massage treatments for this price range. We give the EP 1273 an 18 in this category.
We rate the EP 1273 an 88/100 in our overall rating. The EP-1273 is packed with some great massage techniques. This full body massage chair provides the most massage techniques in its price category. You get a thorough arsenal of massage treatments. The stretch function is a great addition and provides an effective method to relieve tight muscles in the legs. The warranty on this model is less than we would like to see. If you are looking for a full body massage chair, the EP1273 certainly provides solid massage therapy compared to massage chairs in its class.
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